HP Envy 17-J186NR Repair

The HP Envy 17-j186nr is a 17.3-inch laptop from HP’s Envy series, released around mid-2013 as part of the company’s high-performance “j-series” lineup. It was designed for users who wanted the power of a desktop computer in a portable form, making it popular with students, creators, and everyday users who needed a large screen and strong performance.

This model usually includes an Intel Core i7-4700MQ processor, 12 GB of RAM, and a 1 TB hard drive, with Intel HD Graphics 4600 and sometimes an NVIDIA GeForce GT 740M for extra graphics power. It also has a Full HD display and a backlit keyboard.

It is considered more service-friendly than many thinner laptops. The bottom cover can be removed to access the RAM, hard drive, cooling fan, and battery, which allows owners to replace or upgrade parts without much trouble.

Other names and identifiers for this device include HP Envy 17-j100, Envy 17 TouchSmart, and model code E9G85UA. These are useful when searching for parts, drivers, or repair guides.

The HP Envy 17-j186nr is part of HP’s 17-inch Envy TouchSmart laptop line and has a brushed aluminum finish, a black-trimmed keyboard deck, and a large 17.3-inch widescreen display. Many units in this series also include a touchscreen and a backlit island-style keyboard with a full numeric keypad on the right side. The HP logo is centered on the lid, and the hinge design is slightly raised which gives the screen a lifted look when open.

You can confirm the exact model by checking the label on the underside of the laptop, usually printed on a small white or silver sticker near the vent or battery area. Earlier Envy 17 models from 2010–2012 use older Intel processors and have a different body style with more angular edges and a darker finish, while later models have a slimmer design and a different keyboard layout.

• Model Name: HP Envy 17-j186nr
• Release Year: 2013
• Operating System (original): Windows 8 (64-bit)
• Processor (CPU): Intel Core i7-4700MQ (4th Gen, 2.4 GHz base / up to 3.4 GHz Turbo, 6 MB cache)
• Graphics:
  • Integrated Intel HD Graphics 4600
  • Optional NVIDIA GeForce GT 740M (2 GB dedicated memory)
• Display: 17.3-inch diagonal Full HD (1920 × 1080) LED-backlit display
• Memory (RAM): 12 GB DDR3L SDRAM (expandable up to 16 GB, two SODIMM slots)
• Storage: 1 TB 5400 RPM SATA hard drive (supports 2.5" SATA SSD upgrade)
• Keyboard: Backlit full-size keyboard with numeric keypad
• Webcam: HP TrueVision HD Webcam with dual digital microphones
• Wireless Connectivity: 802.11b/g/n Wi-Fi and Bluetooth 4.0 combo
• Ports and Connectivity:
  • 4 × USB 3.0 ports
  • 1 × HDMI output
  • 1 × RJ-45 Ethernet port
  • 1 × Headphone/Microphone combo jack
  • SD/MMC card reader
• Dimensions: 16.5 × 10.8 × 1.3 inches (approx.)
• Weight: 7.0 pounds

Product Information (Provided by Office Depot)

HP Envy 17 Service Guide

General Specifications