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Refer to the troubleshooting page if you are having any problems with the HP Pavilion 17-f004dx.
Background and Identification
The HP Pavilion 17-f004dx was released by HP in 2014. Sales of new laptops have been discontinued, but refurbished ones are still available online.
It is a silver, 17.3 inch laptop, weighing 6.23 lbs., with a 750 GB Hard Disk Drive, 6GB of DDR3 RAM, a BrightView WLED-backlit display, and Radeon HD 8610G graphics (with up to 3200MB memory).
It has a full size keyboard with a numeric keypad, two USB 3.0 ports, one USB 2.0 port, one HDMI port, one LAN, one headphone jack, one digital media card reader, and a front facing camera.
Device information for this laptop can be found by removing the battery and inspecting the newly exposed area of the case. Here, there should be a sticker with the information for your device (serial number, model number, product number, etc.). Verify the model number listed on your device is "17-f004dx".
- Windows 8.1 (64-bit)
- 2.1 GHz up to 2.9 GHz AMD Quad-Core A1-5745M APU (1MB L2 Cache)
- 750GB 5400RPM Hard Drive
- 6GB DDR3L SDRAM (2 DIMM)
- AMD Radeon HD 8610G (up to 3200MB total memory)
- 1.092 in (H) x 16.51 in (W) x 10.98 in (D)
- 1600 x 900
- SuperMulti DVD burner
- HP TrueVision HD Webcam with dual array digital microphone
- 6.23 lbs.
- Multi-format SD card reader
- Two SuperSpeed USB 3.0
- One 2.0 USB
- One HDMI
- One LAN (ethernet)
- One Headphone/microphone combo jack
- 802.11b/g/n WLAN
- BeatsAudio dual speakers
- Full-size keyboard with numeric keypad
- HP Imagepad with multi-touch gestures
- 65W AC Power adapter
- 4-cell 41WHr 2.8Ah lithium-ion battery