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Troubleshoot the device by going to HP Pavilion TouchSmart 11z-e000 troubleshooting guide.


Operating System

The HP Pavilion TouchSmart 11z-e000 can run all versions of Windows 7, Vista, and XP.


The HP Pavilion TouchSmart 11z-e000 uses 4GB of DDR3 memory, operating at a 1333 MHz frequency. You can upgrade the memory to up to 8GB for better multitasking.

Graphics Card

The HP Pavilion TouchSmart 11z-e000 comes with integrated AMD H8210 graphics that cannot be removed as it is built into the processor.

Hard Drive

The HP Pavilion TouchSmart 11z-e000 comes with a 5400 rpm 320GB hard drive. This can be replaced or upgraded for much more room for files and programs.

Identification and Background

The HP Pavilion TouchSmart 11z-e000 is part of the HP Pavilion TouchSmart 11 series, released in 2013.

Although the laptop is mostly plastic, it has a brushed aluminum finish on the lid and chassis. It is lightweight and weighs about 3.4 lbs.

It comes with an AMD A4-1250 dual-core 1.0GHz APU with integrated HD 8210 graphics. It has an 11.6" 1366x768 touchscreen display. It contains a 320GB hard drive.

Additional Information

HP Pavillion Touchsmart 11 Maintenance and Service Guide

User Guide

HP Support Page for HP Pavillion Touchsmart 11

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