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If you are having difficulties with the HP Pavilion g7-1365dx, try referring to the troubleshooting page
Background and Identification
The HP Pavilion g7-1365dx is a 17.3-inch notebook PC that was released in 2012, it is equipped with an AMD Quad-Core A6-3420M Accelerated Processor, 4GB DDR3 SDRAM, and 640GB hard drive. The laptop has a 17.3″ LED-backlit HD display with 1600 x 900 resolution, and AMD Radeon HD 6520G dedicated graphics. It uses a 90W AC adapter and has a 12 cell lithium-ion battery. The computer has a full keyboard including a numeric keyboard and also comes with a built-in high-definition webcam. The device name and product key can be found on the bottom of the device below the battery lock.
The two best ways to recognize the model of the Pavilion laptop you own is by using the search bar when you press the windows start button or checking the back of the computer for product identification number. If you your device turns on you can search system information and click to view model and other specs. If the laptop doesn't turn on you can use the identification number on the back to get the model online. Using one of these two options is important as there many similar models with very similar aesthetic looks which can lead to the misjudging of the product model.