Logitech Ultimate Ears WONDERBOOM Play Repair

The Ultimate Ears WONDERBOOM Play is a super-portable Bluetooth speaker designed for outdoor and on-the-go listening, offering surprisingly big sound in a compact package. It features up to 10 hours of battery life on a single charge and a new hand loop for easy carrying. The speaker is built with durable materials and an IP67 rating for dust and water protection, and the product emphasizes a lighter, more sustainable design. Active Black is listed as a model color/sku (984-001947).

The Logitech Ultimate Ears WONDERBOOM Play can be identified by the model number (M/N SR0196). The model label is under the weather door in the compartment housing the charging port. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Portable Bluetooth speaker (sealed IP67 housing)
• Model / SKU / MPN: WONDERBOOM PLAY - Active Black, SKU/MPN: 984-001947 (productID: wonderboom-play-bluetooth)
• Connectivity: Bluetooth wireless (version not specified by manufacturer)
• Battery / Playtime: Rechargeable internal battery — up to 10 hours of playtime (manufacturer-stated)
• Ingress Protection: IP67 (dustproof and waterproof)
• Price (listed): NZD 129.95 (listed on product page)
• Materials: Durable materials with a more sustainable design (manufacturer does not list exact material composition)
• Label / Product Info Location: Product information (S/N, P/N, M/N) located under the weather door in the charging-port compartment
• Charging Port: Charging port located behind weather door (exact port type not specified by manufacturer)
• Key Switch Manufacturer: N/A (no mechanical key switches)
• Dimensions / Weight: Not specified by manufacturer on provided product/support pages

Common repair-relevant faults include battery not charging, intermittent audio or Bluetooth dropouts, and water intrusion around the weather door. Diagnostic steps: verify the weather door is fully closed and clean, test with a known-good cable and power source, inspect charging contacts and the port compartment under the weather door, and perform a power cycle/reset; if moisture is suspected, allow the unit to dry before further testing.

For additional troubleshooting help, visit: See Ultimate Ears / Logitech support pages for contact options and product registration (support contact info and product registration links available on the support site).

Warranty details are provided via Logitech/Ultimate Ears support — consult the support page or your region's warranty terms for coverage and claim instructions.

• https://www.ultimateears.com/en-nz/shop/...
• https://support.logi.com/hc/en-us/articl...