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The motor in a freezer compressors need a little more power to start up then they do to keep running. They get that extra power through a second coil that is energized when the freezer is first turned on, and then power is cut to that second coil. Once spinning, the motor can keep going with only the first coil.
The second coil is controlled by a starter relay. It works with a thermistor - a resistor whose resistance increases once it reaches a certain temperature, thereby cutting current to the starting coil.
If the starting coil burns out, you might notice your freezer not getting cold while compressor gets warm. Often the thermistor will shatter, and you can hear it rattling around in the relay, but not always. You can check the relay with an ohmmeter. The BQP2-4.7 should read about 4.7 ohms at room temperature. Any other reading means it's probably failed.
For whatever reason, it's relatively impossible to get your hands on a BQP2-4.7, so we're going to repair one using parts from an easy to find and inexpensive similar relay - the QP2-4R7.
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The burnt out relay. Notice the brown heat marks. This picture is with the insides already removed, so yours will show leads.
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Pry the bottom off the QP2-4R7. You may break the tabs on the bottom plate, but that's OK since we don't need the housing. Look inside and you'll see the disc held in by a short metal brace. Use pliers to remove the brace and remove the disc.
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Repeat the process for the BQP2-4.7, but be careful not to damage the housing if you can.
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Notice the burnt out component in the red box vs. the shiny new one in the green box.
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Clean the leads on the BQP2-4.7 of any residue to ensure a good connection to the new thermistor disc.
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Reassemble the BQP2-4.7 by first inserting the leads, then pushing the disc between the connectors, and finally snapping the cover plate back on.
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If you have an ohmmeter, check that you read about 4.7 ohms across the leads at room temperature.
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Put the relay back into your freezer and test it out.
Be aware that the freezer will only turn on if the disc is cool, so if it turns on at first and you turn the freezer off, it probably won't immediately turn on again because the thermistor is already warm. Give it 5 minutes and try again.
Put the relay back into your freezer and test it out.
Be aware that the freezer will only turn on if the disc is cool, so if it turns on at first and you turn the freezer off, it probably won't immediately turn on again because the thermistor is already warm. Give it 5 minutes and try again.
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Good instructions; I tried doing this and was helpful. I found the actual part; it’s now available on amazon. [|Check here:] https://www.amazon.com/gp/offer-listing/...
Thanks! I’m glad this has helped some folks and I’m glad you got the part. I just checked that link and they’re no longer available. When I found them, they were five times as expensive as the other relay, but in the end the money might be worth it. I happened to have the other part, so thought I’d try the rebuild.
How long should a working disk take before it clicks off? Mine seems to get too hot after 10-20 seconds, but I see nothing obviously burnt.
Hi - it should only take a few seconds. 10-20 seconds sounds like too much, like it’s not stepping down for some reason.
I have a JPQii 4.7 two pin relay and cannot find a replacement. The one I have is new but reads 0 ohms
There are universal relay kits or you could jury-rig some other less expensive relay if you know the connections. Another option is to use a Supco 3-in-1 hard start kit, which I’ve used on one large freezer once that kept failing and had good results. Those kits are less susceptible to failing than the relays as I understand it. I’m no expert though, so you may want to do your research first.
I just cleaned and polished the thermistor disk and the leads. The resistance reads now 12 ohm (was 8 K before). Can I put it back into the freezer of the disk does need to be replaced with a new one?
My relay is BQP2 TY (not 4.7) so I believe originally the resistance was also 12 ohms.
If I have to use a new disk, would the 4.7 ohm disc be OK in this relay?
Hi - I have a BQP2 TY relay. It does not say the resistance. On the burnt thermistor it says A507 and 0924 but I cannot find any info on it.
After I cleaned the burnt resistor it reads 12 ohms
Would this 4.7 ohm thermistor work in that relay?
Hi Andrew, sorry I never saw this! I _think_ the BQP2 TY is the same part. If you look at the first picture my part says “BQP2 4.7 TY”. That said I don’t know for sure. I don’t think the starting resistance matters as much as the resistance once it heats up. If I wanted to test that, I’d put it in and make sure that after a few seconds the compressor is on and the relay has increased resistance enough to turn the coil off. The short answer is I don’t know, and hopefully you’ve figured it out by now one year later.
This is awesome! Had a kegerator that called for that part, and there weren’t any. The QP2-4R7’s were available for cheap! Took about 5 min. and had everything up and going again! THANK YOU SO MUCH!
Excellent! I’m so glad it’s helping!
I was able to replace the component with this. https://www.amazon.com/gp/product/B07F2L...
I also need a jp q 2 4.7 2 pin relaycannot findone anywhere,compressor in whirrpool mini fridge is a foreign name,has anyone found a fixive tried the opening up a 3 pin and using the guyt outof it but was not successful
I have a haier ZHBCNO5FVS trying to remove wite for existing starter relay plug the wire is not coming off. How do I get it off?it has 2 wires on the one prong and not coming off.
Help please
I also could not find this part so coming across your instructions was fantastic. Since it is a disc I cleaned my old one and then rotated it 90degrees to the undamaged area. Mine just had some localized pits where the two contact points were. Rotating it got the freezer going again. I will probably either find a thermistor disc off some other unit and keep it as a spare. Thanks again for the great and informative instructions here.
Thanks for posting this - I'm so glad this is helping people so many years later!
