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Giriş

My brother HL3140CW was jamming with every page it printed. The paper jam error stopped the paper halfway along the belt at every print run and at exactly the same spot.

I took it apart and reassembled it several times before I found the very simple fix - which takes less than a minute!

Parçalar

Hiçbir parça belirtilmedi.

  1. Stick your printer on a table and get to the back of it. Then remove the white flap from its hinges. you may need to bend the plastic a little for the plastic studs to pop out. Stick your printer on a table and get to the back of it. Then remove the white flap from its hinges. you may need to bend the plastic a little for the plastic studs to pop out.
    • Stick your printer on a table and get to the back of it. Then remove the white flap from its hinges. you may need to bend the plastic a little for the plastic studs to pop out.

  2. With the white flap off, unscrew the single screw and pry out this black cover. Once out this will allow you to un-clip   and remove the paper guide from the printer.( pinch the two green levers)
    • With the white flap off, unscrew the single screw and pry out this black cover.

    • Once out this will allow you to un-clip and remove the paper guide from the printer.( pinch the two green levers)

  3. You now have access to the black shroud that covers the photocell emitter & receiver. Pry it upwards and off with a small opening tool. Inspect the paperguide: a small black spring loaded lever in the middle should move the "blocking piece" freely up and down.
    • You now have access to the black shroud that covers the photocell emitter & receiver. Pry it upwards and off with a small opening tool.

    • Inspect the paperguide: a small black spring loaded lever in the middle should move the "blocking piece" freely up and down.

    • Reassemble in reverse order, ensuring the blocking piece moves freely between the photocell emitter & receiver.

    It seems like steps are missing. I removed the black shroud, but I cannot find any paper guide or spring loaded levers. Is there another piece that needs to come out before I can find the spring?

    Steve - Yanıt

    I never found a spring-loaded lever either. There are two small plastic pieces on both sides but they seem to be just part of the shroud. In the end though, after removing the shroud and using spray air on it and reassembling…my printer now works. Only took me 2 months of trying other fixes, taking the whole thing apart, many hours of searching the net, and saying way too my expletives.

    Michael “Mike” Hall - Yanıt

Sonuç

To reassemble your device, follow these instructions in reverse order. This may be the fix you are looking for or perhaps your printer has a different issue. Clearly a slight knock to this plastic shroud meant the photocells were no longer aligned and this printer was unusable...until now.

3 farklı kişi bu kılavuzu tamamladı.

Peter van-Velzen

Üyelik tarihi: 24-06-2017

182 İtibar

1 Kılavuz yazıldı

8 Yorum

OMG THANK YOU SO MUCH! I have spent untold hours on the phone with Brother — and finally ran across your post. Worked in 2 minutes. THANKS!

Jason Martin - Yanıt

It’s not explicitly clear here - but what you are doing is removing and LEAVING OUT the black U shaped shroud from the device.

brantwalsh - Yanıt

Wow, you nailed it! As soon as I read your observation that the machine always stopped at exactly the same spot - despite there being no paper jam - my mood changed. It worked like a charm. Thanks for sharing the experience with others.

Stuart Clark - Yanıt

Thank you! Totally worked. To add to post we removed the shroud and left it off.

jen_phan - Yanıt

Finally, no more jams! Took the advice/clarification of previous commentors and removed the black, plastic U-shaped shroud when I reassembled the printer. Keeping it in a safe place just in case… Not sure if I’m setting myself up for a catastrophic printer failure sometime in the future by removing a piece that came with the printer, so we shall see. But for now, I’ll claim the victory and save $200 for a new printer! Thank you soo much!

Msxilef - Yanıt

Good find. Thank you for sharing! Worked like a charm for me when I could find no other solution.

Josh Miller - Yanıt

I did this, and it worked for two years. Now it is doing it again.

jfishel - Yanıt

Help, I cannot understand where the spring is, or what the “blocking piece'“ means. Nothing seems to be stuck, but it is jamming as you describe. Need video or more pics.

Katie Rose Ross - Yanıt

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