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Performing a force restart won't delete any data, but can be helpful if your iPhone 11 is frozen, won't turn on, or needs troubleshooting.

  1. Quickly press and release the Volume Up button (1).
    • Quickly press and release the Volume Up button (1).

    • Quickly press and release the Volume Down button (2).

    Ça ne fonctionne pas

    Niego - Yanıt

    Toujours pas

    Niego - Yanıt


    droite c est SIri



    Niego - Yanıt

    Nope, didn’t work.

    Lesley Lupo - Yanıt

  2. Finally, press and hold the side button (3) until the Apple logo appears, and then release.
    • Finally, press and hold the side button (3) until the Apple logo appears, and then release.

    • The screen will temporarily go dark as the iPhone shuts down and reboots. Keep holding the button until you see the  logo.

    i had to do this when my i screen freezed up and all pitcher on the screen started to drain

    thanks john uk

    John Walters - Yanıt

    GREAT advice, I was able to get my phone working right away! Appreciate your instructions.

    mrskimberlymoore - Yanıt

    I tried it & it does not work at all.

    R4zzle - Yanıt

    My husband and I both just got new iphone11s & he has had to do this twice in 6 days. Both times the screen froze on the control center. We are used to Android's so the first night he tried resetting by holding down volume up and power, and it dialed 911. He could talk to dispatcher but couldn't unfreeze the screen. First time he had it charging on his Samsung's wireless charger and woke up to find it frozen, second time he was trying to go “back” while using it in the rain.

    This did work both times to get it up and running. Just strange it hasn't happened to me once, but him twice in the first week.

    Susanna Brooke - Yanıt

    Fabulous. Many thanks. Up and running again x

    dawnb63 - Yanıt

    I tried the 3 steps my phone won’t turn off

    laquita9522 - Yanıt

    phone won’t restart still:(

    maria grgs - Yanıt

    My I-phone 11 is only 2 weeks. It froze and I can not turn it off.

    Terry Dotson - Yanıt

    Mine tells me to connect to iTunes

    ive done these steps a lot, I’ll get the logo, then that goes off & then it tells me to go to iTunes

    louise moore - Yanıt

    I am not done, my phone is still not working

    louise moore - Yanıt

    cela a marché du premier coup MERCI

    Debora DeA - Yanıt

    mine is freezing on apps and the side Botton randomly stops working and I have tried taking out my SIM card to reset that but nothing .

    Bethany Robinson - Yanıt

    Mine is frozen and the up/down button didn’t make a difference, it doesn’t work. I’ve loved IPhones since 4 but this 11 model is so bad, I’m probably going to switch.

    Lesley Lupo - Yanıt

    This does’nt work

    Aaliyah - Yanıt


You're done!

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i’d like to know why my phone needs to reboot though? I’ve had it for like 2 weeks and it freezes sometimes and this should not be happening? What triggers this to happen?

yeidi - Yanıt

Same problem with my iPhone 11. 2x this week!

Rudy Albrecht - Yanıt

My phone will not responding to anything and it won’t force restart either it’s completely frozen

wolfvogel195 - Yanıt

My phone is doing the same thing, did you find a solution?

Johnnie Dickens -

Mine also won’t respond to anything and won’t restart - did anyone find another way?

Mel -

this is my problem to. I would like an answer I don’t get it!

•Cadence the Sloth• -

When I’m on a telephone call I cannot put my speaker phone on. There is no icon to turn on speakerphone. But when I put the speakerphone on before the call I can’t turn it off during the call, everybody hears my call.

jcornejo365 - Yanıt

This solution worked for me. My phone was stuck on the loading circle. The key is to quickly press the up, then down volume button in succession (don’t hold them) and then hold the power button until you see the apple logo. Thanks @yvaneck

Rus Cordova - Yanıt

Ya ! Thanks for the key , it did work :)

Divya R -

thank you! it did work, finally! the key was-’’ (DONT HOLD THEM)’’ !

marinaperrott25 -

That was it. Needed to do the sequence quickly. Thanks

Bradley E -

Anyone have any tips for when the Up/Down/Side Button process does NOT work?

I’ve had the phone for a week and it’s just not working now and this process does not work.

Matt Peloquin - Yanıt

I don't know if this will help. I rang Apple and they told me to use iTunes to restore, if on Windows computer and you are using the app, uninstall this. Then download the full version direct from Apple's website. It worked for me…the app get bringing up an error message.

Paul Taberner - Yanıt

My iPhone 11, latest software and it has a circle of lines Spiraling in a circle clockwise I can’t hard restart it it’s just burning up the battery I guess the only way to restart it is to let it die .

Rickey Amar - Yanıt

I put mine in the fridge couple hours… did not changed anything

Melanie Synnott -

It worked for me! Thanks!

rnavedojr - Yanıt

This doesn’t work for me. When I follow the stated directions it goes to a black screen asking if I want to power down (completely). No Apple logo. No restart.

Kaste427 - Yanıt

Same here. Mine only either lets me call emergency services or just slide to power off.

R4zzle -

You have keep holding the power button in for about another 10 to 15 seconds after the “slide to shutdown” screen appears. Then it will go black. KEEP holding the button down until the Apple logo appears! (Another 5 to 10 seconds). Patience!

Ashley Riddell -

Try Settings >General >Reset settings

kkalin - Yanıt

try Settings >General >Reset >Reset all settings

kkalin - Yanıt

That is an easy fix. While there is no icon, you can touch the hide button that is on the phone while making a call,

and the speaker icon automatically shows up. That it. Good luck

Betty Peterson - Yanıt

My phone just went frozen and i can get it to unfreeze from the apple logo… im at day 2 and its still doo g that freeze thing and verizon said i have to order a new phone but i cant even get the personal info to get a my stuff i needed in the phone.

hill_london - Yanıt

Genius! Nothing else worked - thanks for the tip!

Kerry Jarman - Yanıt

Don’t do this. I did it and my iPhone 11 did an emergency SOS, it was not fun.

Almond Milk - Yanıt

VPN on iphone 11 causing quite a few issues would suggest closing that for a start if it is selected on your phone.

george gibson - Yanıt

I downloaded iOS 14 on my iPhone 11 and now i can't open any apps and can’t force restart my phone

Any suggestions?

Andrea Skoulariotis - Yanıt

I had the same issue but you must accept the risks when using prerelease software. report the bug on and make a backup bofore using the software next time. you may be able to restart using finder or iTunes (iTunes = pre catalina, Finder = catalina+) I was able to restart using this method.

Ari R -

send more help

Rondo Cod - Yanıt

phoews fxdisabled

Tash Easey - Yanıt

thank you for this tutorial.

yousif - Yanıt

my touchscreen isn’t working so i can swipe the slide to power off. Is there another way to shut down my phone?

Colin Park - Yanıt

Mines also anyone find a solution

Tj Been That Nigga - Yanıt

If these steps aren’t working for you, it’s because Step 1 is incorrect. You don’t double tap. It’s 1 up, 1 down then hold side key until you see Apple logo appear.

Hit Hit - Yanıt

My iPhone 7 is displaying overlapping on every page I open please help

Tracy cook - Yanıt

Please help my iPhone is displaying overlapping on every page I open !!!!

Tracy cook - Yanıt

iphone 11 freezed for the last several hours ? any suggestion s

Daniya Qayyum - Yanıt

Thank you! I never comment on things like this but my phone literally WOULD NOT RESTART and I was beginning to get upset. Literally these three steps saved my night!

Ciara Stewart - Yanıt

worked for me too. cheeers guys

Santosh Thapa - Yanıt

This method for a hard reboot always works, only IF carried out as instructed! The key is to be patient. Once you hold down the power button, it will take an unsettling amount of time to get to the Apple logo, including an interim screen that offers you “Slide to shutdown” which you must ignore and keep holding down, then a black screen that will take another 10 seconds or so before the logo appears.

In other words; hold down the power button and keep it held down until the logo appears!

Ashley Riddell - Yanıt

The logo is always on… Whatever I try it won’t work

Melanie Synnott - Yanıt

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