The network card is what allows a laptop to connect to the internet. Replacing a faulty network card can solve connectivity issues. Please review the Troubleshooting Guide before replacing the Network Drive


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Power off the laptop.
  • Power off the laptop.

  • Unplug the charging cable and any other cables plugged into the laptop.

  • Failure to remove or unplug any cables could result in electric shock.

  • Turn the laptop over so that the back panel is facing upwards.

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Locate two switches above the battery that lock it into place.
  • Locate two switches above the battery that lock it into place.

  • Push the left-hand switch, that says "lock" above it, so that it is unlocked.

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  • Push and hold the right-hand switch, which says "release" above it, and lift the battery up out of its place.

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  • Locate and unscrew the two highlighted 8 mm Phillips #1 screws.

  • There will be three dots next to the desired screws

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  • Grip the cover of the optical drive and slide it out.

  • If it does not come out, do not force it. Double check to make sure the screws are entirely removed.

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  • Remove all the 8mm Phillips #1 screws on the backside of the laptop.

  • There are three 3mm and two 5.3mm screws under the battery that also need to be taken out.

  • There are three 3mm screws under the optical drives that also need to be taken out.

  • Remove the RAM panel in addition to the other screws. For further instructions, refer to the RAM replacement guide.

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  • Pry along the edges of the back panel using the spudger.

  • If you are struggling to remove the back panel with a moderate amount of force, do NOT apply any additional force, instead double check to make sure all the screws were removed before attempting again.

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  • Pull the two cables off of the network card.

  • Make sure to pull the cables straight up as the connectors are fragile.

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  • Remove the two Phillips 5.3mm screws from the network card.

  • After the screws are released, the network chip should lift up at an angle.

  • Gently pull out the network card.

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To reassemble your device, follow these instructions in reverse order.

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