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If you forgot your password, PIN, pattern drill, or your device can't start correctly, you can change the firmware with PC Companion. The program will install the latest version of the firmware and will erase all personal data.
If your device is connected to the internet and you have an installed Google account on it, look at this manual:
How to Use Android Device Manager to Remotely Reset an Android Device
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Download and install Sony PC Companion on your PC.
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If you have a problem with connecting the phone with the PC, you must download and install drivers.
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In the device manager / Universal Serial Bus controllers you must have SOMC Flash Device.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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