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To soft reset the device, use a paperclip to carefully press the reset button located on the back of the device. The exact location of the button can be seen in the picture.

A soft reset means that it will usually not affect your personal data on your device, unless the batteries are low.

After you press the button, the device will reboot as if you just powered on your device and it should clear up most common device problems.

If your device is still not powering up or has a blank display, the next step will help you perform a hard reset of the device.

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