Why isn't my controller connecting/staying connected to the console?
While playing on the Xbox One, the controller randomly disconnects, or won't connect at all. Sometimes when it disconnects it won't reconnect again.
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While playing on the Xbox One, the controller randomly disconnects, or won't connect at all. Sometimes when it disconnects it won't reconnect again.
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If your Xbox One Wireless Controller is not syncing or connecting to your Xbox console, see the Xbox One Wireless Controller Won’t Connect to Console problem page for possible causes and solutions.
There are many reasons you could be having connection problems. First, try replacing the batteries; the controller might not have enough power to connect if your batteries are low. If that doesn't work, check to make sure your controller is in range of the console. There may also be too many controllers trying to connect, or there may be other electronic devices interfering with your connection. Check out the Xbox One Wireless Controller troubleshooting page for more information at Xbox One Wireless Controller Troubleshooting.
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