Thanks for the reply. Mine is a bit over two years old. Worked perfectly till two weeks ago and then out of balance on rinse. We were able to redistribute the clothes and it would work but it gradually got worse and worse. Covered under the extended warranty and now waiting on the parts to arrive. The repair tech thinks it is the control module or motor, I disagree but I am not a repair tech. He was not going to order the rods but I convinced him to order them and the bands at the same time so we are not without the washer for two weeks. Tried to do a small load and it went out of balance so bad it was bouncing. I think one of the rods lost the oil then the others gave out gradually making the problem worse. Thanks for the great post and pics, I'll let you know how it goes. Up till two weeks ago it was the best washer we have ever owned. The only issue is parts seem to take a while to arrive.
What was the reason you changed these parts out. Was it going out of balance in rinse and spin or were you getting codes. I have this issue, it goes badly out of balance on the rinse and spin cycles. The Tech that came out (under warranty) thinks it is the electronic module or motor. He is ordering both parts. I think it is the rods and rubber straps as we don't get any codes just the washer trying to walk out of the room! Nice guide by the way.