Yes. Before downloading Windows 10 on your laptop, make sure you have enough storage. If you don’t, you can install Windows 10 on your device via USB drive. For the general public, the free Windows 10 upgrade ended on July 29th. However, if you use assistive technologies, you can still get the free upgrade. Additionally, you can purchase the Windows 10 upgrade via the Microsoft page or other websites. All you need is the product key in order to upgrade. Once you are ready to upgrade, visit the Microsoft website.

Before you start cleaning your laptop, make sure you shut off your device completely. Cleaning keyboard with rubbing alcohol: (1) Start off by soaking some rubbing alcohol on a paper towel or a cotton swab. (2) Gently rub the top of your keyboards. (Try not to spill any of the rubbing alcohol on your device because it could damage it) (3) Continue the process until you are satisfied with the results. Cleaning keyboard with a portable vacuum cleaner: (1) With your hand held vacuum cleaner, gently vacuum around your keyboard. (The vacuum will suck up all the crud in the keyboard) (2) Continue doing this until you have picked up all the dust/crud from keyboard. Aside from cleaning your keyboard regularly, make sure to always wash your hands before you use your laptop. This will help keep it clean.

It could be due to the fans and vents in the laptop being clogged with dust or other materials. To clean them out, use a compressed air duster and spray into all fans and vents found on the laptop.