Cody Auch

Hi there, a client brought me their iPhone 7 after it was thrown in a pool and it spent the weekend in some rice. The...

I have an iPhone 7+ that reboots constantly. I can’t use it for more than 10 mins max without it rebooting but it is more...

iTunes error 14 is usually caused by a faulty cable, but it can also be caused by a faulty firmware update. First, make sure that you are using an original Apple Lightning cable, or another MFI (Made For iPhone) cable. Also make sure that your USB port on your computer doesn’t have any dust or debris that could be getting in the way. If you can confirm that you don’t have a faulty cable then we can move on to other things. Another good thing to check is that you are using the latest version of iTunes. If your cable is good and you’re running the latest version of iTunes it is possible that you have a faulty firmware update which is causing your error. Check out this link for more information on fixing a faulty firmware update. Hope this helps!

The marks you are describing are likely caused by just putting pressure on the LCD which messes with the backlight/visual output. As far as the mute switch, it sounds like there might be a loose connection or a slight tear in the cable and by putting pressure in that area you just managed to make it make contact again. If you look closely to the mute switch cable is there any damage? Even a small scratch or tear can sometimes be enough to stop a component from working. Hope this helps!

Its possible it could be a small bug in the software. What version of iOS are you running? If you’re running the latest version you could try making a backup of your device and then restoring the phone to see if that fixes it. Hope this helps!

It looks like you might have done some damage to your LCD or LCD flex cables unfortunately :( Try opening the phone again and inspecting the flex cables, making sure each one is free of damage and is seated and connected properly. Then, when you try and close the phone up again, make sure that the tabs at the top edge of the screen hook into the frame before you try and seat the screen in place (take a close look at step 12 in this tutorial for more clarity). If your flex cables seat properly and they aren’t damaged then there is likely damage to the LCD and would need to be replaced. Hope this helps!

Yes there is still a chance to salvage a water damaged phone even after it’s been plugged in. However, keep in mind that by plugging it in you are introducing electricity to a board that could have unwanted bridges between components and that can severely damage a device. Best thing to do would be to disconnect the battery (if possible) and bring it to a repair centre ASAP. Or, if you feel confident enough, try fixing the water damage yourself! Check out this link for some more info

Its a pretty easy procedure: (1) Heat the back cover with a heat gun, blow dryer, etc. to loosen the adhesive (2) Use something small and thin to get between the glass and the phone’s housing and separate the glass from the phone (3) The new back should come with some adhesive, otherwise apply a small bead of glue all along the outer edge of the glass back (4) Place the glass back onto the phone’s housing and press along the outer edges to create a seal between the glue and the housing A back can be purchased here Hope this helps! Update: The fingerprint sensor/camera lens may have to be transferred from the smashed back to the new one. Simply use a little bit of heat to loosen it from the old back and glue it down on the new one.

You could try opening up the phone and disconnecting the battery for a moment to do a power cycle which should kick it out of DFU mode

If your broken screen was still showing backlight, theres a good chance that your iPhone is still functioning. Connect your new screen and it should be working. Post your findings once you’ve tried this

A little bit of E8000 should do the trick

If the LCI isn’t triggered and your phone is working normally then I’d say you shouldn’t worry, but just to be safe you could always bring your phone to your local repair shop so they can open it up and make sure there’s no damage further into the phone than you can see, or, if you’re feeling adventurous you could try it yourself