Hi Matteo, You should first open the phone and see if the connector is still properly connected, it could’ve came loose after your latest drop. If this doesn’t fix the issue, it could either be a bad camera due to the amount drops it suffered or a motherboard fault. In this case you should hope it’s a motherboard damage. As pointed out by Jessa in one of her recent videos, Apple disables FaceID if the back camera is replaced. See here: https://www.youtube.com/watch?v=Apny-yVrZJI

Hi, It’s normal for caps like this to be raised above the board. When a capacitor goes bad the top usually pops

Hello Alex, When you send in your phone to OnePlus they always wipe the data. It’s in their ToS, when I sent in my OP6 last year for battery replacement they warned me about this beforehand. “Your data will be erased during the repair process. Please back up all personal data on your device.“ Source: https://www.oneplus.com/ie/support/repai... — Under the Request Repair button The second issue is that the data is most likely encrypted on the phone. For example with iPhones you need the cpu, nand, eprom etc just to access data. Furthermore, the memory chip is soldered onto the motherboard, no easy way to access it. As to your broken phone, your best bet is contact OP again and ask they if they could fix it.