I am having the exact same issue as Robyn describes above. Paul Update (10/26/2016): I was able to fix my dishwasher last night. I turned out the drain filter and removed the plastic piece with holes in it (colander-like holes) and found a water bottle cap in the basin. That apparently was blocking the water from being pumped up into the sprayers. It was a very easy fix. Glad that I did some exploration before going out and purchasing a new dishwasher.