ASUS E210MA-TB.CL464BK Troubleshooting

Screen appears black while computer is on

There is a chance that the settings are making the screen appear off when it is not. Press and hold fn+F5. This should turn up the brightness in the event the monitor is simply too dark to see.

Try the fn+F8 key. This switches the display mode if the computer was trying to display to a different output.

Try using an HDMI cable to an external monitor to see if it can display. See if the fn+F8 command to toggle display modes. If it works on the external monitor but not the in-built one, then that means the problem is a power issue or faulty connection.

If you were already connected to an external monitor try disconnecting to see if the display returns to the onboard monitor. Sometimes a monitor may quit outputting to its default monitor if another one is detected.

The battery may not be transferring power correctly. To start, make sure your power cable is plugged in fully and its indicator light is glowing. The light should be located on the block of the cable. If it is not functioning you may need to replace the cable.

If the cable is working remove the battery as described in this guide*. Reconnect the power cable to the laptop and try powering it on.

USB ports not recognizing USB devices can be caused by the currently installed drivers being unstable or corrupted.

Updating windows can resolve the missing drivers or corrupted drives installed.

Sometimes the devices will not recognize the new drivers until you restart the laptop.

USB devices may not be connected to the right ports make sure you are connected to the right ports for your device

Guide to replacing USB ports

Occurs when the system abnormally restarts due to software or hardware problems.

This is the most common cause of the the BSOD or blue screen issue. The easiest solution for this is to restart your computer. To do this hold down the power button for at least 8 seconds and turn the laptop back on after a full reset.

The blue screen error may occur when your system bios is not up to date. To fix this problem download the update file from ASUS.com.

In case, you need help connecting to wi-fi

The battery is draining faster than it used to

Adjust some quality of life settings. Lower screen brightness by using the fn+F4 hotkey. Additional power settings can be found under Start Menu(bottom left hand of windows)> Settings(gear icon)>Systems>Power & Sleep

Having too many processes or programs running at once will cause unnecessary battery drain. Open tabs can be closed using the ‘X’ in the top right. Programs that are not visible can be seen by opening task manager (ctrl+alt+delete). Click on a task you do not need and click on it then press end task.

You may want to consider uninstalling or disabling some of these programs so they will not automatically run on startup. Microsoft OS features like Cortana/Xbox can be disabled through Settings>Privacy>Background and third party programs can be uninstalled through Settings>Apps & Features

If the battery life has shortened, while running the same settings and programs it used to, you may need to replace the battery.

Guide to battery replacement

The reasons that it might cause the touchpad to be unresponsive is that the drivers are out of date.

Open device manager, to find touchpad devices, click on Human Interface devices then right click the device you would like to update and select update driver.

Open device manager, right click the name of the device, then select the uninstall option. Restart the device after clicking the uninstall button and windows will automatically try to reinstall the driver. If windows does not update it automatically you can follow the same steps but select install instead of uninstall.

Guide to touchpad replacement

Speaker replacement guide