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Braven BRV-1M Won't Turn On
After plugging in the charging cable, the speaker does not turn on when charged or indicate it is charging.
Braven BRV-1M is not powered on properly
The power on signal may not have been sent for long enough. To properly power on your device hold the Power button, located in the top right corner of the device, for 3-4 seconds. If no audio/visual indication has been given by the device it has not been powered on properly.
Battery has not been charged
Ensure the power buttons on the device are operating properly. If the device has not been charged yet or has been On for an extended time, the battery may not yet hold a charge. To charge the device connect it to the provided micro-USB cable and allow to charge for about 2-3 hours.
Inconsistent Battery Life
If the speaker is not staying powering on but registers that it is charging, then the battery in the speaker may no longer hold a charge or is not connected properly. To fix this problem, view this guide on how to change the battery in the speaker.
Braven BRV-1M will not charge
"The Braven BRV-1M device does not charge when connected to a micro-USB charging cable"
Insufficient initial device charge
If it is the first time charging the device, often times the Braven BRV-1M has not initially been charged for the proper time. To ensure the battery has been given a full charge, allow it to charge for 2-3 hours. If not charge fully the device will experience power consumption issues.
Obstructed Charging Dock
The speaker is connected to a charging micro-USB cable and there is no light on the charging indicator. A common cause of this issue is either an obstructed or disconnected charging dock. One can follow this guide on how to open the device casing and access the buttons. Ensure the device is powered off. Check the micro-USB connection for any dust, dirt, lint or other obstructions. Carefully clean out any obstructions using a toothpick and remove the remaining debris using a small amount of rubbing alcohol and a cotton swab. If that does not rectify the problem, then the charging dock may be disconnected or broken and in need of replacement.
Unresponsive LED Charging Indicator
The speaker is connected to the micro-USB charging cable and is able to power on, yet the charging indicator does not function. If this is the case the LED indicator light may have gotten disconnected or is broken.
Defective Micro-USB charging cable
If the device is connected to a micro-USB but refuses to charge, the problem may lie with the micro-USB cable itself. Switching the cable with another one should rectify the charging issue. If it does not, the problem may be with the micro-USB charging dock and need replacement.
Braven BRV-1M USB cable dock is broken
If the device is connected to a micro-USB cable, but refuses to charge the problem may lie with the micro-USB charging dock on the device. Make sure the micro-USB cable is functioning properly and is bale to hold a current. If the cable is not the cause of the charging issue, then the dock is causing a problem and is in need of replacement.
If the device is connected to a micro-USB charger but no will not charge, the problem may lie with the battery itself and it may have gotten damaged or broken. If this is the case the battery is need of replacement.
Braven BRV-1M has No Audio or Distorted Audio
After powering on the Braven BRV-1M and connecting an audio device, the audio does not play properly.
Broken 3.5mm Auxiliary Jack
The most common cause of audio not playing properly in the speaker is a bad audio jack. If there is no problem with the audio device itself or the auxiliary cable, then it is likely the 3.5mm audio-out jack may need replacement. Refer to this guide to learn how to access the 3.5mm auxiliary jack found on the motherboard.
Loose Power Amplifier
If the audio jack is not the cause of the audio distortion or complete lack of audio, the speaker may have a loose or broken power amplifier. If that is the case, the power amplifier may need to be reconnected or replaced. One can refer to this guide on how to access the power amplifier behind the speaker plate.
Defective Auxiliary Cord
Although unlikely, the auxiliary cord connecting the Braven BRV-1M and audio device may be broken or defective. Make sure the auxiliary cord is operating properly and is able to hold a current. If the problem persists, try using different auxiliary cord with the device.
Braven BRV-1M Buttons are Unresponsive
After fully charging and powering on the device, inputs from the buttons on the device do not register.
Broken Power Button
The device is charged but won't turn on when the power button is pushed, meaning the power button may have lost its click. If this is the case, then the power button may be in need of replacement. Here is a guide on that process.
Obstructed Control Buttons
If the buttons on the device do not click when pressed or do not function at all, some debris may have gotten into the speaker and is preventing the button from working. If this is the case, the speaker may need to be opened and cleaned of debris. Refer to the broken power button guide on how to open the main casing of the speaker to access the buttons.
Broken Button Register
If the buttons on the device click but nothing is registered, it is likely that the buttons themselves are broken and may need replacing. In order to fix this, refer to this guide on how to replace control buttons.
Braven BRV-1M not Connecting via Bluetooth SIgnal
When the speaker is turned on and has properly entered pairing mode, the speaker does not appear as a connectable device.
Braven BRV-1M does not appear visible once in Pairing Mode
If the device has entered pairing mode but does not appear as a visible connection on the audio device, then there may be a problem with the Bluetooth antenna connection in the speaker. If this is the case then the issue may lie with the Bluetooth Antenna signal register and is in need of replacement.
Device not connecting to Bluetooth Signal
If the device is in pairing mode but will not appear as connectable then there may be an issue with the pairing signal being sent out by the device. To fix any possible signal issues try resetting the pairing signal by turning the device off and back on, then hold the play button until the device audibly indicates it is in pairing mode. If the pairing signal has been reset and the problem persists, the issue may be with the Bluetooth antenna itself and in need of replacement.
Device is not Bluetooth compatible
An audio device may connect to the Braven BRV-1M via wireless connection so long as it has Bluetooth compatibility, however not all audio devices have Bluetooth wireless capabilities. Check the user manual on the audio device to ensure it is capable of wireless Bluetooth connection.
Device is outside of Bluetooth proximity range
If the speaker is not pairing it is likely the devices are too far and need to be closer for the signal to register. Bring both devices within close proximity of one another and the signal should register. If it does not then there may be a problem with the Bluetooth antenna itself and in need of replacement.