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Canon PowerShot SD1400 IS Troubleshooting
This page is intended to help you diagnose problems with the Canon PowerShot SD1400.
Screen does not turn on
LCD screen is visibly cracked, or the screen will not power on.
Check light on top of camera to see if power is on. If the light does not come on, charge the battery. If the problem is not solved after charging the battery, consider purchasing a new battery.
Faulty Flex Connector
If the camera is functioning normally, but the screen remains black, the flex connector may have a fault. To fix this the entire screen needs to be replaced. Follow this link to replace the Flex Connector: Canon PowerShot SD1400 IS Screen Replacement
The lense cover is closed, the screen is black, the control panel is unresponsive, or you are unable to take pictures.
Software errors can be resolved by restarting the camera. Power off the camera, then power the camera back on.
Control Panel Unresponsive
Control panel issues will require the replacement of the user interface panel. This may be the case if the buttons next to the screen are broken, stuck, or unresponsive. Information on how to replace the user interface panel can be found on the following page:
Image Capture Button Unresponsive
If the image capture button is broken or unresponsive, it will need to be replaced. If this is the case, the button will not cause any response on the screen or will be locked in place. Information for replacing the image capture button can be found on the following page:
Gears out of alignment
If the issue is not fixed by restarting the camera, the gears may be out of alignment. This can only be fixed professionally, and the camera will need to be submitted to Canon for repair.
Shutter Won't Function Properly
Frequent usage will result in the camera shutter becoming stuck or dirty. The following guide shows how to clean out the camera shutter.
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Camera Will Not Power On
The power indicator light does not turn on, and no camera activity occurs when the power button is pushed.
Try charging the battery. Information for how to do this can be found at the following page:
To replace the battery, slide the battery case cover away from the camera to unlock it, then open the casing. Slide the orange tab away from the battery to release the battery. The battery will automatically eject. Ensure the battery is removed, then insert the new battery. More information for how to do this can be found at the following page:
Device Won't Read Memory Card
User is not able to store photos onto the camera.
LCD screen display shows “No Memory Card” message.
To fix this problem, follow this guide:
Blank event window
Corrupt Images on memory card cause the event window to be blank. To fix this problem, follow this guide: