Dell Latitude 3440 Disc Drive Not Reading Discs

If you insert a disc into your Dell Latitude 3440 disc drive, and no windows pop up, and nothing from the disc is read, follow this page for possible solutions.

• Check the disk for any signs of physical damage like smudges or scratches on the disk itself.
• Check if the disc drive supports the disc type used
• Use a different disc to check if the issue is caused by the disc or by the device itself

• Check for any physical damage on the disc drive, like scratches or gouges on the drive platters
• Try cleaning the lenses with a Q-tip soaked in alcohol or using a specialized kit

• Check whether the drivers used are up to date
  • Settings > Update & Security > Windows Update
• Check if the drive was disabled manually
  • Device Manager >"DVD/CD-ROM drives>Check if the drive needed is “disabled”