HyperX CloudX Flight Microphone Will Not Detect Sound

If your HyperX CloudX Flight headset microphone will not detect sound input from the user, follow this troubleshooting guide.

The device should come paired to the USB adapter from the package. However, if the microphone is not working properly, repairing the device may fix the issue.

• Make sure the headset is powered off. Plug the USB adapter into your Xbox.
• Use a small pin to press the small button located in a small hole on one side of the USB adapter. After 3 seconds, it should begin to blink.
• Press and hold the headset power button for 10 seconds to enter pairing mode. The headset LEDs should begin to blink.
• After the USB adapter and headset LEDs stay a solid light, they are now paired.

It is possible the microphone is not inserted properly. Inspect the detachable microphone that is packaged with your HyperX CloudX Flight.

• Ensure that the 3.5 mm jack connector is clean and intact.
• Ensure that the 3.5 mm jack port on the device is free of debris and in good condition.
• Insert the microphone back into the port until the microphone is seated firmly within the device’s port.

Check your device’s settings to ensure that you are using the correct input device.

• From the Xbox homepage, go to Profile & System>Settings>General>Volume & Audio Output.
• Under headset settings, ensure your device is selected.