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Lenovo Yoga 710-14IKB Troubleshooting

The Lenovo Yoga 710-14IKB is a 14" touchscreen convertible laptop released in August 2016 and identifiable by the name of "YOGA 710-14IKB" on the back cover or the model name of "80V4" also on the back cover.

Speaker Sound Delay

When videos are being played whether on YouTube, Netflix, or another streaming platform, the sound is delayed around five seconds to the display on the screen.

Faulty Driver

Solution: Download DDU Uninstaller, and uninstall the driver for the intel video card. Download and install the latest video driver at intel.com. Download the windows update troubleshooter from https://support.microsoft.com/en-us . Reinstall the audio driver and restart your device.

Constant Fan Noise

Fan remains to run, creating a loud noise even when in idle.

Bios may be Out Dated

For users experiencing loud fans on Yoga 710-14IKB and 15IKB systems, BIOS v.26 has been released. It makes minimal changes to fan speed and performance to reduce fan noise. It can be downloaded here: http://support.lenovo.com/us/en/download...

Broken or Dirty Fan

If the fan consistently makes a humming or ticking noise the cause could be that the fan has a broken blade or a build up of debris. If the laptop is commonly used in an outdoor or dirty environment dust build up can be a common issue. In order to clean the fan remove the back cover of the laptop and spray with compressed air. After spraying inspect the fan for any damage and if the fan is damaged proceed to replace the fan. Link to replacement guide Lenovo Yoga 710-14IKB Fan Replacement

Monitor not Working

When turning on the laptop, the back lit keyboard functions correctly, but there is nothing displayed on the screen. When it does work a sudden movement causes glitches and the computer crashes.

Loose Display Cable

Open up the bottom cover of the laptop to where its components are exposed. Check the ribbon cable that is connected to the display. This may be bent, cut, twisted, or bent. Reconnect the ribbon cable to the display and the monitor should work again. If the cable is damaged, purchase a replacement.

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