PiPo Smart S1 Troubleshooting

You can’t get your tablet to turn on

The battery of the device may have been out of charge, Try recharging it before doing any other action.

The battery of the device may be dead and cannot be recharged. You have to replace the battery by following the battery replacement guide instructions.

The display screen is the reason you can’t turn on the device and it doesn’t look like working. Follow the guide instructions to replace the display screen.

The camera is not working and you can’t take videos or pictures.

The camera freeze and is not responding to the commands. Try restarting your device before doing any other action.

The camera needs to be replaced. Follow the guide instructions to replace the camera.

You can’t get your device to charge.

The charger insert may be not pushed all the way in, something might be stuck inside try to clean the charging port.

Chargers that are not genuine may provide different voltage and current and the device is programmed to receive certain rand of volts and amps due to safety to protect the internal components from burning and or exploding. Use only certified original chargers even if you are not having charging issues.

The connector might be eroded due to age or friction so try a new charger.

The tablet is not connecting to the Wi-Fi router.

The Wi-Fi may be turned off in the mode setting. Turn on the Wi-Fi n order to connect to the Wi-Fi router.

The Wi-Fi antenna may be damaged. Replace the Wi-Fi antenna by following the guide instructions.

You can’t see anything but black screen when you think your device is turned on.

Sometimes you adjust the brightness to low earlier specially at night and forget about it and that would cause a dark screen in the morning.

There are some software that are not compliant with screen output and resolutions, and that might be causing your problem, so quit the program and check if the screen come back to normal.

Screens that are not original can be of poor quality and thus may become defective by internal shortcut. If that is the case, replace it with an original LCD screen.

Your device may have fallen earlier and become damaged and that’s cause it not to display anything. Replace your broken screen with an original LCD screen.

The capacitor on FPC screen or on screen display circuit on the motherboard may be defective. Although it is rare it can happen, you need to open the device and replace the capacitor with the matching capacitor.