Samsung Galaxy Note Pro 12.2 Troubleshooting

Device is unresponsive and shows no sign of powering on.

If the device is not charging it could be a bad battery. This can happen over time with use of your tablet, and you may need to replace the battery. Please refer to our Samsung Galaxy Note Pro 12.2 Battery Replacement.

If you are having trouble charging your device but feel the problem is not with the battery, you may need to replace the charging port. This component may become loose with use. Please refer to the Samsung Galaxy Note Pro 12.2 USB Port Replacement.

The device appears to be working, but audio unclear.

If the audio is distorted when you plug in your headphones, try using different headphones. If the problem persists, this could be caused by a loose headphone jack. Please refer to the Samsung Galaxy Note Pro 12.2 Audio Jack Replacement.

If the audio is distorted when played directly from device, make sure that your hands or other objects are not blocking the speakers themselves. If the probelem presists you may need to replace the speakers in your device. Please refer to the Samsung Galaxy Note Pro 12.2 Speakers Replacement.

Device won't read SD Card when inserted into port.

If your SD Card is inserted into the device but is not being read, you may need to replace the SD Port in your device. Please refer to the Samsung Galaxy Note Pro 12.2 SD Port Replacement.