Shark Ultimate Professional Troubleshooting

The iron will not power on while plugged in.

Unplug the iron and carefully check the cord for frays, or disconnections. If the cord appears to be faulty, you may need to replace it.

Shark Ultimate Professional Power Cord Replacement

Ensure that the power cord is plugged into the wall outlet and that the outlet has an electrical connection. If the outlet does not have an electrical connection, plug the iron into another outlet.

Water is dripping from the Iron during use.

Ensure that the reservoir section of the iron is mounted properly.

Ensure that there are no cracks or broken seals surrounding the reservoir section. If the reservoir is cracked it will need to be replaced.

The iron does not emit steam when the button is pressed down.

Ensure that the steam button has a range of movement.

Ensure that the iron is plugged into a functioning power outlet. Make sure the reservoir has been properly filled with water, if not, fill it with water though the reservoir opening.

The Iron will not heat up while plugged in.

Ensure that the power cord is plugged into a functioning wall outlet, and is free of apparent frays or loose connections.

Ensure that the iron has been plugged in for a reasonable amount of time. The iron should begin to heat up after being plugged in for about a minute.

When pressed, the buttons do not cause an action.

Check the range of motion for each button to see if the button moves properly. If the buttons appear stuck, firmly grasp them and pull upwards, removing them. Then ensure that there is no blockage preventing their range of motion.

Inspect buttons to make sure there are not visible cracks or damage to the button pieces.

Ensure that the buttons are not loose and wiggling out of the iron. If the buttons are loose firmly grasp both buttons and pull upwards, removing them. Ensure that the two white pillars underneath are intact and operating properly. If they appear to be loose or broken, the button and dial unit will need to be replaced.