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Phone won't turn on
No matter what you do, you can't get your phone to turn on.
Drained battery.
Make sure that you have used the charger. Simply align the phone conducts to the charging station and snap the phone in.
Dead battery.
If your phone won't turn on, you may have a dead battery, and in that case you would have to replace the battery. Purchase a new battery, then open the phone and take out the old battery. Replace it with the new battery.
Phone won't ring
Your phone does not ring when a call comes.
Sound settings need adjusted.
Check the sound settings. The phone may be set on Silent mode, if so set the phone to ring.
Calls are being dropped
Your phone keeps dropping calls.
Weak signal.
You may be in an area with weak service. Go to a place in which your signal strength is strong to make a call.
Low battery.
Your battery power may be low. Charge the phone or replace the battery.
No display
The display on your phone is not working.
Broken screen.
If your screen is broken, you need to replace the screen.
Keys won't work
Nothing you type into the keypad effects the phone.
Broken keypad.
If your keypad is broken, you need to replace the keypad.
Phone won't hold a charge
Even after charging and replacing the battery, your phone won't hold a charge.
Dirty charge contacts.
It is possible that your phone cannot properly charge because the phone's charge contacts are dirty. If so, you will need to gently clean them with alcohol and cotton swabs.
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