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If your iRobot Roomba i4 Plus does not show any charging indicators when placed on the dock, or it powers off shortly after starting a cleaning cycle, follow this troubleshooting page for possible solutions.
Dirty Charging Contacts
- Turn off the Roomba and unplug the charging dock from the wall.
- Use a soft, dry cloth or a cloth lightly dampened with isopropyl alcohol to clean the metal charging contacts on both the Roomba and the dock.
- Check for any debris or dust accumulation that could block the connection.
- Plug the dock back in and place the Roomba on it to test if the issue is resolved.
Power Cord Issues
- Inspect the power cord of the charging dock for visible damage, such as fraying or bent plugs.
- Ensure the power cord is securely connected to the charging dock and plugged into a functional power outlet.
- Test the outlet with another device to confirm it’s working.
- If the cord or dock is damaged, consider ordering a replacement from iRobot or a verified parts retailer.
Worn-Out Battery
- If the battery is older than 1-2 years or the Roomba’s runtime has decreased significantly, it may need replacement.
- Follow this repair guide to replace the lithium-ion battery of your iRobot Roomba i4 Plus.
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