Ifixit Soldering Station Problems keeps disconnecting
Metin:
So i bought a Ifixit Hub and within in a week both tips failed and i was getting battery errors showing on the hub, so contacted ifixit and they sent me out a replacement hub and iron. But sadly this one did not work either, after playing around for a few hours i found that i had to keep unplugging the usb c until the iron registered with the hub then i would have to unplug the tip a few times to get it top actually work.
I was then asked to update the firmware but then found out the updater was switched off due to a current firmware issue, but they have fixed that now and i was able to update the firmware. The Soldering iron does seem a little better but i still have to unplug it a few times to actaully get it to work. When i switch the hub on the iron shows as connected and the temp shows but as soon as i switch the iron on it disconnects and i have to unplug it a few times to get it to work again.
Has anyone else had this issue and found the way to fix this?
I love the design etc but i need it to just work!
Sadly contacting for support is very slow and can take a few days just to get a reply to say update firmware, or have you tried removing the tip etc, basically the first things you would check and not need to be told to check! They really need a dedicated support email