3 Ifixit Soldering Station Problems keeps disconnecting
So i bought a Ifixit Hub and within in a week both tips failed and i was getting battery errors showing on the hub, so contacted ifixit and they sent me out a replacement hub and iron. But sadly this one did not work either, after playing around for a few hours i found that i had to keep unplugging the usb c until the iron registered with the hub then i would have to unplug the tip a few times to get it top actually work.
I was then asked to update the firmware but then found out the updater was switched off due to a current firmware issue, but they have fixed that now and i was able to update the firmware. The Soldering iron does seem a little better but i still have to unplug it a few times to actaully get it to work. When i switch the hub on the iron shows as connected and the temp shows but as soon as i switch the iron on it disconnects and i have to unplug it a few times to get it to work again.
Has anyone else had this issue and found the way to fix this?
I love the design etc but i need it to just work!
Sadly contacting for support is very slow and can take a few days just to get a reply to say update firmware, or have you tried removing the tip etc, basically the first things you would check and not need to be told to check! They really need a dedicated support email
Bu iyi bir soru mu?
10 
2b 
@econut, sorry to hear about this. Let me check in with the team to see what we can do to get this fixed for you.
Kris Rodriguez tarafından
Thankyou, i really want to keep and use this soldering iron but in its current state its not usuable day to day as its time consuming trying to get it to work each time, or you will be in the middle of something and have to cycle through the routine of disconnecting etc to get it to work again.
EcoNut tarafından
I have the same problem :-(
Andreas M tarafından
Same problems here.
Either it doesn't recognize the cable at all, then there will be the "tool error actuator fault" etc. etc.
This is pretty disappointing, considering the pricetag and that i basically just unwrapped it.
What seems to - sometimes - make it work is holding the soldering iron like a chopstick and applying some pressure using my thumb near the color ring on one side. That suggests, to me, some kind of connection issue / cable break / ...
Anyways, can anyone from Ifixit let me know how to proceed from here?
Clee tarafından
@krisrodriguez so do you have any updates on this please as you can see its a common issue and I am getting no where emailing sales.
I love the design and the idea but this is an issue that we need some answers on please considering the cost, i have now spent over £350 on this due to having to buy more tips etc and this is un acceptable considering this cost.
EcoNut tarafından