Model A1019 / 10 or 20 GB hard drive / full-size Firewire port

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folder with exclmation appears on screem

after getting recharge cord and adapter a folder with an exclamation point appears on screen

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I am going out on a limb here and assume that your iPod is a A1019 therefore a 2nd generation classic clickwheel iPod.....


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robert odonnell, here is what Apple has to say:"If you use an iPod with a Click Wheel (including iPod mini, iPod nano, iPod (5th generation), iPod with color display, and iPod photo) on a Windows-compatible computer, click here before continuing. If you're not sure what iPod model you have, click here.


Connect the iPod to your computer. If an alert message appears suggesting that your iPod needs to be repaired or reformatted, you can use the latest version of iTunes to restore the iPod. If this alert message does not appear when connecting the iPod to your computer, continue with the suggestions below.


The battery may be low. Charge the battery by connecting iPod to your computer using the cable that came with iPod, or by connecting to an Apple USB Power Adapter. Verify that the iPod is receiving a charge by looking for a lighting bolt icon or charging animation. Click here for more charging information.


The iPod may have locked up. Reset iPod.


Some iPod models require a specific or later version of iPod software. The iPod may have been partitioned or reformatted using an incompatible format. Restore the iPod using the latest version of iTunes. Tip: If iTunes doesn't recognize the iPod, try forcing the iPod into disk mode and then try to restore again.

As you can see it all has to do with what you have tried thus far. Also, remember that the 2nd gen iPod does not have USB support, so you will have to have Firewire on your computer in order to do a restore. Hope this helps, good luck

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