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The Nokia Lumia 800 is a Windows Phone smartphone with a 3.7" display and 8-megapixel camera. It is also known as the Nokia Sea Ray. Released in November 2011.

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Why is my screen blacking out?

When I answer or make a call, my screen blacks out and I am unable to press any buttons until the person on the other end hangs up. This is annoying when it goes to voicemail as I cant hang up. Any idea what the problem may be??.

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Hi Emma

This also happened to me. At the top RH corner of the screen there is an oval sensor. If your screen protector or anything else is covering the sensor when you are making a call then the screen blacks out as a battery saving measure. Fix by cutting out that corner of your screen protector. Good luck!

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Hi I think that this is from settings,

Go to settings and set the power-off screen to 3-minutes

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proximity sensor problem..push screen from the middle or near the sensor when u call

good luck!

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