Ana içeriğe geç

Eşyalarını Tamir Et

Onarma Hakkı

Mağaza

A touchscreen e-reader by Amazon with silent page-turning buttons and auto-adjusting backlight, released October 21, 2014.

26 Soru Tümünü görüntüle

Why is my screen frozen?

The screen of my Kindle won't change even though I try to turn it off and on. I tried charging it and pressing the power button again, but that didn't work either. Please help!

Bu soruyu yanıtlayın Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

Puan 15

Yorumlar:

Hold the power key down for 40 seconds, after about 8 seconds the screen should go blank, which is normal, continue holding it down however. Then try restarting or it may restart itself (mine seemed to).

Anyway I can't find an answer as to why it froze to begin with, I'd like to know as it may be preventable & therefore I can implement such guidance if it is!? I know it's not a massive fix to carry out if it becomes necessary but still it would be better for this not to happen in the first place....right!?

tarafından

Thanks Hayley!

tarafından

Tried this did nothing

tarafından

I’ve done all this but still stuck.

tarafından

Yorum Ekle

TÜM SEKMELERİ AÇ

Mac için RAM Yükseltme Kit'leri

Kit Satın Al

Tüm Sekmeler İçin Yeterli RAM

Kit Satın Al

6 Cevap

Filtre ölçütü:
En Yararlı Yanıt

If the screen on your device is frozen, try holding down the power button for 7 seconds. A menu should come up that will allow you to select an option to restart the device. If the menu fails to pop up, try manually restarting the device by holding the power button down for 40 seconds.

If restarting the device doesn't cause the screen to change at all, the screen itself may need to be replaced. Before you decide to replace the screen, make sure to double check that there are no problems with the battery, because the battery will be less expensive to fix than the screen will be. If you are sure that the problem is not with the battery, go to the Amazon Voyage device page and follow the link to the Screen Replacement repair guide to learn how to replace the screen.

Bu yanıt yardımcı oldu mu?

Puan 17

Yorumlar:

Thanks for the advice Zac. I tried holding the power button for the recommended durations, but nothing happened. Then while I was looking for warranty info on my Amazon page, I came across another suggestion; try charging it with another USB cable. I used the charger and cable for my Samsung phone and the Kindle Voyage is working perfectly again.

tarafından

Thanks for this advice, that does make sense. However, how can I make sure it is not the battery? E.g. in my case, I have opened the device and removed the battery and replaced it again, recharged it and so on, but nothing on the screen has changed. Is that an indication that the screen is broken, or is it indeed the battery (or sth else, say, the mainboard)? Thanks a lot for your help!

tarafından

I tried holding the power button on my Kindle Voyage for 40 seconds. It re-booted and now working fine. Thanks.

tarafından

my kindle voyger screen (bottom half part of screen ) unresposive, unable to perform reset also as reset command action (yes / no) lies in unresponsive area, any other method to do hard reset

tarafından

Held power button down for several seconds after screen froze and this rebooted my kindle. Thank you for the help.

tarafından

1 tane daha yorum göster

Yorum Ekle

If the screen on your device is frozen, try holding down the power button for 7 seconds. A menu should come up that will allow you to select an option to restart the device. If the menu fails to pop up, try manually restarting the device by holding the power button down for 40 seconds. If you have problem then call me

Bu yanıt yardımcı oldu mu?

Puan 4

Yorumlar:

Thank you, my Kindle it's working.

tarafından

Nice, thank you for sharing this information.

tarafından

Yorum Ekle

My kindle won’t unfreeze. I got the screen replaced and the battery replaced and it still won’t unfreeze. I have tried everything but it won’t unfreeze no matter what i do.

Bu yanıt yardımcı oldu mu?

Puan 2

Yorumlar:

Maybe try to get a new one

tarafından

Yorum Ekle

You can read this blog for your help and find the steps for your issue.

https://www.livetechys.com/kindle-help-n...

Bu yanıt yardımcı oldu mu?

Puan 0
Yorum Ekle

Kindle on my galaxy 8 phone is frozen. I got a prompt saying I had to edit my devices but I don't know how to do

Bu yanıt yardımcı oldu mu?

Puan 0

Yorumlar:

How can o get help

tarafından

Yorum Ekle

Sometimes screen got locked or you can say freeze when you read a book on Kindle paperwhite. This is due to many reasons. But one of the common reasons that you get is when you try to download too many books at a time. To resolve this, you can take the help of the kindle support, you can check out the steps right here to resolve your [http:// https://www.ireadebooks.com/kindle-froze...|Kindle frozen] issue.

Bu yanıt yardımcı oldu mu?

Puan 0
Yorum Ekle

Yanıtını ekle

Connor Weirich sonsuza kadar minnettar olacak.
İstatistikleri Görüntüle:

Son 24 Saat: 70

Son 7 gün: 486

Son 30 gün: 2,430

Her zaman: 64,057