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Released May 2012, identified by model number J2011-03-US.

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Pairing button is jammed, after being dropped


Can anyone send me a step by step guide to repairing the pairing button on a Big Jambox after it has been dropped.

The speakers still work with a cable, but the pairing button is jammed and cannot be pressed.

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The rubber/plastic part of the pairing button is probably just misaligned from the actual button inside. If you pry up the side panel a little near the button, it will usually re-seat itself.


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Using a plastic spudger or pry tool, lift up the side panel near the pairing button. You might have to massage the button a bit as you do this, but it should re-align the plastic nib to the actual button inside the speaker.

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I initially thought I had to scrap the speaker. Thanks a lot for the fix! Worked to perfection...


Ivan, I know that the big jambox can be put into pairing mode by pressing a combination of buttons, do you know what that combo is?


Unfortunately, I don't know if there is one. Sorry. The fix did work. The speaker is now dead because the battery won't recharge anymore... :(


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