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The Epson Artisan 837 is an all-in-one printer, copier, scanner, and faxer produced by Epson beginning in 2011. Model number C11CB20201.

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Photo paper not feeding

My epson artisan 837 printer will only pick up and feed plain paper. It won't pick up photo paper.

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I have the same problem with my photo paper cassette tray. I also have the Epson 837 printer. I have been able to get my photos printed by using a work around solution. There is a small tab on both sides of the photo tray and it looks like one of the tabs has broken off. Probably when I pulled the tray out of the printer. The photo tray doesn’t stay all the way to the front of the paper tray and that’s the problem. I used a small wooden dowel and pushed the photo tray all the way to the front while pushing the paper tray all the way in. This is now printing photos every time. Give it a try. What can it hurt?

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Dowel worked for me. After I got the "misfeed" message, I pushed the photo tray in all the way with a dowel (tray moved in perhaps 1/8"), and then pushed Start Button. Dowel fits in better if entire tray is set up for legal paper - 14".


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Use an eraser on the paper feeder rollers to clean .

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