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GSM iPad 2 with 16, 32, or 64 GB of storage, and a Dual Core A5 Processor. Model Number A1396. Repair is complicated and requires heat and prying.

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Touch Screen Not Responding

I repair Devices on a daily basis. I have run into a problem that I cannot identify. I replaced the touch screen on a Ipad 2 A1395. After replacing the touch screen, I boot up the device and the touch screen will allow me to slide to open, after that, there is no response from the screen. When it goes to sleep, I can wake it up using the Home button but still no response. I have disconnected the battery, disconnect the Touch screen, re attach the touch screen, reconnect the battery and repeat power up but still no luck. I have restored the device and still no luck. I only get a temporary touch response. I have tried 3 new screens and all display the same problem. I have had the Digitizer FPC connectors replaced thinking maybe it was the connectors but still the same problem. Has anyone encountered this problem before? Also, I have noticed I cannot wake the Device with the power button but I can get it to power up and show the power off slide bar but since the touch screen does not work I cannot power it off without disconnecting the battery.



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Hi Bob

Probably a motherboard issue.

You should look at the broadcom microcontroller



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I have accactly the same problem.

Did you replace the Broadcom ic chip, BOB?

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I gave up on it after speaking with Chris Long about it. He does board level repairs and quit chasing this issue on the iPad 2. It just isn't worth the cost. Chris is on YouTube and does live streams on various repairs on Apple Devices.


Thank you for yours reply, BOB.

I know it`s not worth to fix but it !#^&@@ me off when this kind off thing happen.

I have ordered those two touch ic chip BCM 5974 and 5973 and try to replace them and see what happen then.


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I have same problem, but i can power it off by press Home & Power button at the same time, and wake it by

the Power button.

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