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The Galaxy S7 Edge is the curved-screen variant of Samsung's 2016 flagship phone, the Galaxy S7. Announced February 2016 and released on March 11. Model SM-G935.

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The "Edge" stops working

The Edge stops working frequently, and when it does other features stop working as well: the rotate feature stops, the camera won't take pictures and the "recents" button doesn't work. Perhaps other features stop as well, but I haven't checked to see which ones.

To get everything working again I power OFF/ON as many times as it takes to make them work.

Please advise how to fix this.

Bu soruyu yanıtlayın Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

Puan 1

Yorumlar:

It may be a issue with the display, can you give us some history(like a drop, water damage, screen repair etc.)

tarafından

Had it just less than 2 months. Nothing has happened to it (no drops or water or anything). I notice that these features (Edge, recents key, camera, etc) always stop working if I don't use the phone for an extended period of time (over night or an hour or so). They stop working several times a day. I've had them stop while I'm doing something on it. I am not certain that the problem existed in the first couple of weeks. I didn't notice, but didn't use it so much.

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En Yararlı Yanıt

@bjdouglas this phone should still be covered under warranty. Before you try anything else, contact the vendor of this phone and get it replaced.

Bu yanıt yardımcı oldu mu?

Puan 1

Yorumlar:

Are you saying this is definitely hardware failure (not software)?

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Brenda Douglas sonsuza kadar minnettar olacak.
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