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Guides and repair information for washing machines produced by GE, an engineering and technology company in the US.

Washer stuck in draining while turned off

I have a GE GTW485ASJWS a couple nights ago while I was watching tv I noticed a sound and when I went to investigate I found that my washer was draining while the lid of the washer was up and no lights where on when I shut the lid. I tried to turn the dial to see if that would help but no light came on. I then proceeded to unplug my washer and replug it and it started back up with the adraining while off. None of the buttons work and the lights won't come on, I'm at a loss at what to do. Sadly I live in the country and no repair people will come out to look at it. Can anyone help me figure out this problem so I can wash the ever growing pile of laundry?

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Did you ever resolve this issue?? We are having the same problem.

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Did you find any update on this?

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The issue was the motherboard, had it replaced and it did it again and found it was just a defective machine and we were able to get a refund on it.

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