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Model A1502 / 2.4, 2.6, or 2.8 GHz dual-core Intel processor / Released October 2013

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My Retina Screen is behaving erratically

The screen has a LOT of white lines crisscrossing the screen which de-mark individual pixels which make it quite unappealing to watch movies,etc.

Also when the mac starts up - sometimes (quite often) there is a green imprint in the middle of the screen that adds the colour green to every colour on the screen, but this goes after like about 5 minutes. If I view the screen from the sides I can clearly see the green imprint very clearly.

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Bu iyi bir soru mu?

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Seçenekler

To try to isolate the problem, hook it up to an external monitor and see if the issue persists.

Next, start up in Safe Mode (hold down the shift key on start up to see if it might be software related).

Bu yanıt yardımcı oldu mu?

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4 Yorum:

Thanks for your quick reply, but I have checked and it seems to be a hardware fault.

tarafından

Hook it up to an external monitor and see if the issue persists. If so the problem is with the GPU. If not then you go to the display.

tarafından

hello, i think i may have the same problem. display is ok on safe mode, but if i boot it in a normal way i also have a white screen with criss cross thingy, i hook it up to an external monitor and also the same output. is there a way to replace the gpu? Thank you!

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It it's OK in Safe mode it is likely a software problem. Run a good "Paid For" anti-virus program like Symantec first.

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