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My machine blinks twice, then creates a solid. But when I press to make coffee, nothing happens. Then after a couple of minutes or so, it turns off.

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Light blinking two times, pause, two times, etc.

How can I resolve the two-blink error on this machine without returning it?

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Puan 26

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I have the same problem – HELP!!

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worked for me

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Unplug the machine and then turn the machine upside down. The disc wheel with teeth that punctures the coffee pod (in hood of machine) needs to be able to rotate/move freely back and forth. Ours was seized. Use your finger to try to maneuver the disc around. Be careful as the teeth are sharp! If it’s not moving with ease, then you have to clean it. Use a wet paper towel to wipe it clean of coffee grinds that’ve built up over time. We had no idea we had to do this! Keep wiping and trying to get that disc to move by rotating it back and forth in short bursts of motion. Eventually that disc should spin 360 with little effort (using only one finger). Once you finally get the disc clean and moving, plug the machine back in and go through the usual steps. If working properly, it will sound completely different than the “clicks” it was making when that disc was stuck! Enjoy!

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Thanks Ken - this was EXACTLY my problem. Had that weird clicking sound when I tried to do anything with the machine. The wheel had seized. I turned it upside-down like you suggested and then also rinsed with hot water and slowly the wheel began to turn - noticed some old coffee grains came out so they were obviously stuck between the wheel and casing. works fine now.

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Awesome! Enjoy that coffee!!

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Here is Nespresso's answer. Didn't work for me.

1. Unlock and open the top of the machine and eject the capsule, if necessary

2. Unplug the machine.

3. Close and lock the top of the machine and plug in.

4. Use either a stopwatch or an app that allows you to set a timer for 35 seconds.

5. Tap the button to turn the machine on.

6. As soon as the light comes on, press and hold the button from the side.

7. Hold the button until the light becomes steady. Once steady, immediately lift the finger.

8. Activate your timer you set for the 35 seconds.

9. When the time is up immediately press the button 5 times as quickly as possible.

10. The light should then blink slowly. After 15 seconds, the light should go steady if error is cleared properly.

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Worked great for me, but had to do it twice: it is tricky to get right.

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Worked for me

Note: the 35 seconds is very important you have to hit it nearly exactly.

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It worked for me, as well, but with a bit of a twist: after following the above directions, it ran a number of water cycles through the machine, one after another. I let it continue and after perhaps 5 cycles -- and my large coffee cup full of water -- it completed the process. Result? Everything seems to be normal!

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Thank you! Took many tries but it finally worked.

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Thank you! It took several tried but eventually it worked.

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The disk with the little holes in the lid of the machine should be able to spin freely. After calling Nespresso they got me to rotate it and clean it. Although it didn't seem dirty, just rotating and cleaning it solved the double blinking light issue for me. To be clear, you need to rotate it and clean it enough so that it is spinning freely before trying to work the machine.

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Had to keep rotating it to get it to free up. also rinsed it out some and let it dry. Then the above was very helpful for me. I have tried all the other mentions in this forum and was unsuccessful until reading this one

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Right on Nick. A casual survey of friends who have the VertuoLine agree this happens when we don't clean the machine. Great Post! Will save many, as it saved me, from sending their machine in to get fixed!

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how do you rotate it? Mine won't budge

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Thank you so much for posting about rotating and cleaning the wheel! We thought our machine was broken, but this worked like a charm .

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Ok so I went through the unplug then plug in and timing instructions with no luck Then I read the comment about rotating the upper part on the inside that punctures he pods Well I finally grabbed the rubber outer edge and turned... pretty forcefully and whalla... fixed

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This might work for people that have tried the 35 second fix but the problem seems to return. Did you ever reuse a pod to get more volume like you can with a Keurig? This spins coffee grounds and covers the bar code reader in the Vertuo and you get the 2 blink error. You must clean the reader area.

1) Open the Vertuoline and you'll see a center ring the pod would fit on - you can press this down and it should pop back up. You need to clean the gap between this center ring and the area just to the outside. I used a paper towel folded and dipped in bleach, a Q-tip in bleach will work as well. You will have to repeat this until you see no residue or grounds.

2) Take a used pod and cut the top out with a knife or scissors. Remove all coffee grounds inside until it is absolutely clean.

3)Run this empty pod just as you normally make coffee. If you get a cup of water the your machine is working properly

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Hi Bill

I’ve cleaned the center ring. Is the ring where the pod goes into suppose to spin? Mine spins a little bit but hard to spin. The clicking noise seem to be coming from around that area instead of the top

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I’ve cleaned the entire machine. The wheel with the teeth is cleaned and spinning freely. Tried the 10 steps and didn’t work. Not sure what else to do

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This worked for me. Sometimes my Nespresso Virtua would act like there was no capsule inserted, even if there was. I'd reject the capsule and reuse and it would work fine. My code reader ring gap was extremely dirty. Thanks for the tip.

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this worked for me!! i just spent an hour on the phone with nespresso and they were useless they just told me to buy a new one! i just fidgeted around with the little needle and then i plugged it back in and it worked!! thank you so much!!

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Make sure the tanks has water then remove and reseat water tank. Remove power plug. Press and hold button for 10 seconds. After 5 minutes plug machine back in.

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This worked for me thanks!

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Bill most often, the problem is as described by NIck below. The machine is known for being trouble free, so people neglect to descale or to clean accumulated coffee dust away from the top disk (the part that pokes holes in the pod and then spins. I had mine for almost 2 years before I got the double flash on the power light.

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Ok so turns out a possible issue is that there is an air pocket in the water line. You can try to get a turkey baster and pump the water feed intake ( the nipple on which the water container sits on). Keep the water container off and try and run the machine over and over again while tilting the entire machine forward about 30 degrees. It worked for me. Good luck

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I just held the main button down for 10 seconds give or take Then the light stopped blinking and then it was all good again

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I tried the answer here and it worked on the second attempt. :)

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So my part rotates. If I try to follow the steps above, when I press and hold to try and get the solid light the machine just turns off. What am I doing wrong?

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I'm having the same as Kate. Machine just turns off

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Thank you So much Ken. I never knew you had to clean the top interior. Eventually with moist paper we towels I kept cleaning it until the blinking stopped. I was getting a bit cranky as this morning I Needed my 2nd cup. I thought I was going to lose it. Hahahaha.

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LOL Good job!

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That was great. Worked perfect on the second try.

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Resolved the issue for refilling pods! The reset solution is a great tip too! Thanks for that info! You think of the best ways to troubleshoot early in the wee hours! ? The key is to not fill up your pods all the way to the top. It needs room when punctured by the machine and fills up with hot water to pass through. What happens is you get overflow and overheating of the top spinning apparatus/area. I recollect my first refilled pod worked because it wasn’t filled all the way to the top. Test run: My findings are true…did a test this morning and all is well. Fill it and leave a good amount of room before the foil recap. Good to go! Enjoy! ?

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I’m still having trouble after trying this?. I spun the wheel by hand but it remains stiff. It does the two flashes/clicks two times and then a series of rapid clicks. Is this a different problem? If not, is there a way to clean the wheel more deeply, or grease it or something? My unit is only a year old!

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Hi Meryl,

You have to keep cleaning the wheel under the hood of your machine. That clicking noise is the sound of your wheel trying to spin freely. It has to be able to move with little to no effort. Just be careful when cleaning it, as there are little sharp teeth! Use a wet paper towel and really get in there. I had this problem too where I had to wipe it clean more than I thought. My disc was moving, but it had to be cleaned even more so that it would move smoothly.

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Great advice!! Cleaned it twice, even soap and water and soft brush. Now working!! Thanks ??

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Funny story… I tried this fix and it didn’t work for me so I called nespresso. The guy made me try doing this again and to force it to spin. When I couldn’t get it to spin he said I needed a big strong man to do it. ? Finally, the spinning piece just came off. [br]

Needless to say, I now have a brand new Vertuoline machine courtesy of Nespresso, and they hopefully now have a less misogynistic customer service rep.

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So mine did the same thing. Tried resetting, making sure the upper wheel was spinning freely and cleaned the machine. Then in the process of cleaning I noticed the lower cover over the reader was high and not down. I got a knife, pushed it back down and reset the machine. It then allowed me to make coffee again. But just in case, I ran a cleaning cycle then made a cup of coffee. Works like normal again. Will be keeping an eye on that lower sleeve.

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