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This computer was released by Asus in 2014.

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Computer continuously restarts when connected to WiFi.

I can only use my computer when I have the wifi turned off. When it's turned on and I'm connected to a network, the screen goes black for a few seconds and then takes me back to the log in screen. It'll stay on for maybe three seconds top, and then go black again and repeat the process. My computer is very new since I only got it about two weeks ago and this problem first showed up this week. At first it'd just take a few attempts at logging in before it'd work but now it doesn't work at all (unless the wifi is off, of course). All I've tried is restarting it and leaving it off for a day. Any suggestions?

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my computer restart when connected to network


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@aexlus , Micah, If it was working, in case you downloaded something causing the this issue, you could run your anti virus and malware checker if nothing turns up try system restore to an earlier date when computer was working OK. If still not resolved return computer to place of purchase, warranty for repair/replacement/refund as it may have hardware issue possibly. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

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@lpfaff1 I didn't have any restore points so I couldn't do a system restore. Instead I did the next best thing and reset my PC. It's working now so thank you for your help. I'm creating a restore point in case this ever happens again.


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I have this issue at present started after Windows update 14 March 2018. Windows 7 Pro 32bit computers not brand name different motherboards related network cards. Doesn't matter what software is installed or uninstalled device drivers updated or remove and allowed to be redetected. Computer ALWAYS reboots after connecting to network. Remove network cable or disable wireless and start in normal mode no issues. Reconnect network adaptors and computer will reboot after establishing network connection.

The fix is to reinstall Windows over top of itself then do all the downloads again. Spent a total of 18 hours trying all sorts of things without sucess before resorting to this fix

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I am having the same issue now. Is the reinstalling the windows is the only way? I am using the Windows 7 Ultimate 32 Bit.


Sorry yes it is. I have had to do 11 computers all the same way by reinstalling windows over top of itself then do all the required updates none of the 11 computers have had an issue sincve


I am having the same issue now. Is the reinstalling the windows is the only way? I am using Windows 7 Ultimate 32 Bit. Is that a update issue?

How to resolve this? I do not want to format and install. Reinstalling via upgrade mode is not working since plenty of new updates have installed.

Please help


Balachandran P,

Try going to Control Panel, Programs, View Installed updates. Search for and uninstall the following: KB4088875, KB4088878, KB2952664.

This is what worked for me.


For me unfortunately I removed all the updates that had occurred and it still didn't help BUT this would be a good first try save a lot of time


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