I have dashboard but nothing is responding
I've got the dashboard but nothing is responding. It's taken ages to get this far. It was stuck on a black screen with just logo and progress circle before. Any ideas please. I'm a technology numty which doesn't help.
Bu iyi bir soru mu?
3 Yorum
By dashboard are you referring to the bios screen or the sign in page or homepage ? Is the laptop making any clicking noises? What version of windows are you running . are you able to boot into safe mode and or do you now how ? do you have an anti virus program running on the machine? if so which one . If you can answer these questions we can give a better response to your problem.
Jimfixer tarafından
I think I'm referring to the home screen. The one with a few icons on it. No clicking noises. Windows 10. Don't know how to boot into safe mode but don't think I can. I think I have an anti virus programme called MacAfee. Thanks for responding. Theresa.
theresaross @tiscali. co.uk tarafından
Can you get into Windows or at least to the log-on screen? You can get to advanced startup options by holding Shift while you click Restart. From there, you can select the option to boot into Safe Mode and try and figure out what's going on. Hope this helps!
Nate Minor tarafından