Issues after updating from Lollipop to Marshmallow
Ever since the Marshmallow update/upgrade from Lollipop last week, I have had nothing but issues, from draining battery, ads, missing apps and having to uninstall/reinstall some for them to work correctly. Then last night while using an HEB Grocery app the phone shut off a couple of times, the third time it shut off completely and is dead. I have even taken the back off and unplugged the battery to no avail. Has anyone's phone completely crashed like this after the update? Anyone know how to get the phone working again?
Bu iyi bir soru mu?
Have you tried a factory reset?
Settings --> Storage and Backup --> Reset
S W tarafından
Unfortunately I cannot get the phone to power on to do a reset.
Chazz tarafından
press power + vol up or vol down and hold to get reset
S. Liu tarafından