Internal display problems after repair

Question

MacBook Pro 15" Retina Display Mid 2014

2.2 GHz (Turbo Boost up to 3.4 GHz) or 2.5 GHz (Turbo Boost up to 3.7 GHz) quad-core Intel Core i7 processor with 6MB shared L3 cache.

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slshepard @slshepard

İtibar: 37

4

1

Gönderildi: 23 Eyl 2017

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Internal display problems after repair

After I replaced a faulty right speaker in my MacBook Pro 15" Mid-2014, the internal display went awry. The screen is distorted, visually squeezed to the left-third, is fuzzy like static in an old TV.

What works:

External displays work. Both HDMI and DisplayPort. All other functions, like airport, keyboard backlight, FaceTime video, and all work.

What I tried:

I've reset PRam, SMC. Tried safe mode and recovery.
Cleaned any dust/dirt away from connectors with dry, soft toothbrush

One of the steps says be very careful not to touch the cable connector after removing it. Could it be that I did, and this is the result? I've tried reseating it several times and I see no change. Do I need to clean it, with what?

Images:

Login page. Internal display glitched. Functioning external display (in mirror mode) above laptop.

The display connector looks clean. What's a cheap/easy way to clean it more?

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Evet Hayır

Puan 3

4 Yorum

Has anyone even seen this pattern before? Certainly vertical lines... but the compressed image too?

slshepard tarafından 25 Eyl 2017

I have a replacement screen on the way to see if the problem is solved with a new display...

slshepard tarafından 3 Eki 2017

Finally got my screen after a shipping snafu. The problem shows on the new screen as well, so it’s something in the main board or female main board display connector.

slshepard tarafından 14 Eki 2017

Were you ever able to solve the problem? The chosen answer seems inconclusive. It's 2024 and I replaced the battery in my 2014 MBP. After I put it back together, I'm running into the same exact issue as shown in your photo – most of the screen output is smashed into the first 20% of the screen with vertical lines equally spaced. I'm able to connect to an external display ok. I suspect maybe the socket connector on the motherboard for the display cable is somehow damaged. To have the exact display anomaly as you had seems strange. At 10 years old, it might be time to retire the machine. It's a shame though... it has a brand new battery 🙂.

phchang tarafından 7 Ara 2024

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Reece @reecee

İtibar: 34,9b

eFix Ltd (UK)

8

54

62

Gönderildi: 25 Eyl 2017

Seçenekler

Issue will be screen related or logic board related. Try a test screen and take it from there. Did you disconnect the battery before disconnecting anything else? Chipped the LCD cable pins when reconnecting it into the logic board? No dirt or dust inside the LCD connector?

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Evet Hayır

Puan 3

8 Yorum:

Dirt in the female-side is a possibility. It was quite dirty in the case and I blew it around.

I certainly did disconnect power before anything else.

I’m not sure what a test screen is. It sounds like you are eluding to a troubleshooting process I am unaware of. If its simply a test pattern, i don’t see what it’ll tell me. If it was a logic board problem, then external displays would also fail, no?

slshepard tarafından 25 Eyl 2017

Test screen as in try a known working screen, to see if it resolves the issue. It could be a logic board related issue affecting only the internal display (GPU issues only affect both the display and outputting to another display).

Try a known working screen, but first clean the LCD connector; otherwise you are just guessing.

Reece tarafından 29 Eyl 2017

Trying another screen is a rather obvious step. I would if I had any lying around. I'm just a dad with kid who's Mac I broke. I've tried brushing and 91% alcohol. Neither made a difference. I've finally ordered a screen. Thanks for the feedback.

slshepard tarafından 3 Eki 2017

I know, but it is necessary when diagnosing an issue; exhausting all easy solutions before looking into the more complex issues. Otherwise you are just trying to find an issue with a part which may be working absolutely fine. Picture issues like this are always related to the LCD from what I have come across

Reece tarafından 3 Eki 2017

Problem follows computer; Test screen shows same pattern. Tried cleaning female connector again with 91% isopropyl alcohol . No change. Will disassemble main board again and check back side and other connectors . Don’t know what else to do. Perhaps I’ll disconnect anything non-essential (track pad, speakers, io, camera, etc.) and just boot with display ssd and keyboard, then try with just io and screen...

slshepard tarafından 14 Eki 2017

3 tane daha yorum göster

Yorum Ekle

Has anyone even seen this pattern before? Certainly vertical lines... but the compressed image too? — slshepard
I have a replacement screen on the way to see if the problem is solved with a new display... — slshepard
Finally got my screen after a shipping snafu. The problem shows on the new screen as well, so it’s something in the main board or female main board display connector. — slshepard
Were you ever able to solve the problem? The chosen answer seems inconclusive. It's 2024 and I replaced the battery in my 2014 MBP. After I put it back together, I'm running into the same exact issue as shown in your photo – most of the screen output is smashed into the first 20% of the screen with vertical lines equally spaced. I'm able to connect to an external display ok. I suspect maybe the socket connector on the motherboard for the display cable is somehow damaged. To have the exact display anomaly as you had seems strange. At 10 years old, it might be time to retire the machine. It's a shame though... it has a brand new battery 🙂. — phchang
Dirt in the female-side is a possibility. It was quite dirty in the case and I blew it around.

I certainly did disconnect power before anything else.

I’m not sure what a test screen is. It sounds like you are eluding to a troubleshooting process I am unaware of. If its simply a test pattern, i don’t see what it’ll tell me. If it was a logic board problem, then external displays would also fail, no? — slshepard
Test screen as in try a known working screen, to see if it resolves the issue. It could be a logic board related issue affecting only the internal display (GPU issues only affect both the display and outputting to another display).

Try a known working screen, but first clean the LCD connector; otherwise you are just guessing. — Reece
Trying another screen is a rather obvious step. I would if I had any lying around. I'm just a dad with kid who's Mac I broke. I've tried brushing and 91% alcohol. Neither made a difference. I've finally ordered a screen. Thanks for the feedback. — slshepard
I know, but it is necessary when diagnosing an issue; exhausting all easy solutions before looking into the more complex issues. Otherwise you are just trying to find an issue with a part which may be working absolutely fine. Picture issues like this are always related to the LCD from what I have come across — Reece
Problem follows computer; Test screen shows same pattern. Tried cleaning female connector again with 91% isopropyl alcohol . No change. Will disassemble main board again and check back side and other connectors . Don’t know what else to do. Perhaps I’ll disconnect anything non-essential (track pad, speakers, io, camera, etc.) and just boot with display ssd and keyboard, then try with just io and screen... — slshepard

MacBook Pro 15" Retina Display Mid 2014

Internal display problems after repair

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