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The Essential Phone is Essential's first-generation smartphone, released in August 2017. It is available in black moon, stellar white, stellar grey, and ocean depth colors.

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SIM Card not recognized after drop

I dropped my phone last night, and now it thinks it doesn't have a sim card. How can I fix this? I've tried restarting it, but it cannot make calls, texts, or go online.

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Actually, the ejectable sim tray had popped out part way and hadn't seated properly shut again. Problem solved!

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if the sim card is not reading, there is a high likelyhood something got damaged in the drop. either the sim reader itself, or, more likely, the logic circuit for the sim reader.

if you replace the sim tray, and it doesnt fix the issue, then the logic circuit is failing, and that would need to go.

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