Ana içeriğe geç

The Samsung Galaxy Note 5 (called the Note5) is a phablet-style phone with stylus, manufactured by Samsung, released in August 2015.

263 Soru Tümünü görüntüle

Photos in gallery turning out blank

I was taking a selfie today,after that i wanted to edit it so i went into the gallery but all i found was black pics.never happened before

Yanıtlandı! Cevabı görüntüle Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

Puan 11
14 Comments

Just had the same problem w/samsung 6. The tech at verizon found the problem was with the samsung photo app. It just needed updated. Snappin' again!

tarafından

If I update the app, will I lose my pictures and will it the update cost anything on my plan?

tarafından

No, apps on your phone have nothing to do with your calling plan.

tarafından

How do I update the app? I do all the updates

tarafından

How do you update phone gallery? I deleted alot of photos reluctantly thinking it was a storage problem 8s active galaxy

tarafından

9 tane daha yorum göster

Yorum Ekle

3 Cevap

Filtre ölçütü:
Seçilen Çözüm

Try these 3 things:

1) Settings --> applications --> Camera

• Force stop

• Clear Data

• Restart the phone.

2) Settings --> applications --> Gallery

• Force stop

• Clear Data

• Restart the phone.

Download from the Google Play Store the following alternate apps (which are much better anyway).

• Open Camera App (better than stock camera app)

• Google Photos (replaces gallery)

Bu yanıt yardımcı oldu mu?

Puan 13

17 Comments:

When I click on uninstall updates, the msg pops up that All data will be lost. Does this mean that all my photos will be gone if I click on uninstall updates? Please help.

tarafından

If you uninstall updates on the App only, you should not lose the photos, you will lose settings in the app, and the app's updates only.

tarafından

Worked perfectly on my note 5, all the blanks are filled back with the missing photos.

tarafından

I had the same problem with pictures not loadng. I went into Gallery App and uninstalled updates and i got all my pictures back. They were showing up blank and black.

tarafından

did not work on my s6

tarafından

12 tane daha yorum göster

Yorum Ekle
En Yararlı Yanıt

I tried the first 2 options - did not work. I also tried option 3 and another handful gallery apps - all inferior (advertisements, poor edit, poor display options, no move function) compared to Galaxy built-in. Last resort i did this:

Settings > Applications

- pick Gallery app

- memory, click 3dots at top right corner

- uninstall updates, revert to factory version

All blank/black photos reappeared.

This shows there is nothing wrong with our internal storage (or SD card). Neither are files corrupted. Problem lies with bugs in the new gallery software update.

Bu yanıt yardımcı oldu mu?

Puan 23

39 Comments:

Oh my gosh!!! Thank you so much! This worked!!!!!!!

tarafından

This definitely works

tarafından

Will I lose photos that are already saved if I do this?

tarafından

When I click on Memory it says Nothing used in the last 3 hours so I can't see and click on the 3 dots on the top right that you're saying. Pls help what to do next..I have very important pictures that turned black.

tarafından

This is the only technique that properly works

tarafından

34 tane daha yorum göster

Yorum Ekle

Bug in factory software need a to be fixed!

Bu yanıt yardımcı oldu mu?

Puan 0
Yorum Ekle

Yanıtını ekle

kawaii desu sonsuza kadar minnettar olacak.
İstatistikleri Görüntüle:

Son 24 Saat: 26

Son 7 gün: 176

Son 30 gün: 834

Her zaman: 143,958