Why does it get electric shock?
Suddenly I got electric shocks from my new iMac. Happened this first time
Update (09/04/2019)
I have already carried out the two tests you mentioned. No fault was found. Plus the Imac was the only electrical equipment on in the room. There was no other machine it could have come from?
Bu iyi bir soru mu?
5 Yorum
Then its time to visit an Apple Store or authorized servicer with your system.
You might be able to get them to visit you at your home. Call their support line. Don't be surprised if they ask you to pay for the onsite visit charge.
Dan tarafından
The machine was sent back to their factory in Ireland. They won’t release the Engineer’s report. All they have said is the computer is functioning as designed. As far as I know there is not software or hardware test than can go back to a specific time and identify a fault.
MaryY tarafından
@maryav - Then it sounds like you got a static shock:
● Static Electricity
● Static Cling
● Triboelectric Effect
Dan tarafından
I already had the machine tested for static by an appointed authorised engineer. The engineer confirmed there were no static issues.
maxyfrasermf tarafından
@maxyfrasermf - Sounds like you are chasing your tail here. If the system was checked out with no problem then its back to your AC power and the building grounding! Trust me I've seen this over a dozen times. And yet it can be hard to nail down which is why you need to hire a good electrician who can make sure the breaker panel ground connection is properly in place and the wiring to your given outlet is correct.
The fact you only have the computer in the room with nothing else thats electrical has no bearing. The washing machine in the basement could have a bad motor or frayed wire.
I would strongly recommend you get a monitoring UPS as it will have the cicurity to monitor surges, dropouts and poor ground.
Dan tarafından