No sound in media and phone call

Before few days while using mobile battery low and mobile off after that no media, calls and apps sound.

only ring, notification, alarm, loudlspeaker, handfree and bluetooth sound working fine I have performed reboot soft reset hard reset but also no sound kindly give me solution.

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Bu iyi bir soru mu?

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After 3 days no any reply from anyone this site is only west of time

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