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A1708/EMC 3164 — Released June 2017, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar).

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My MacBook Pro is not turning on, but I can hear the battery chime.

My MacBook Pro is not turning on, but I can hear the battery chime when connected to power. I tried resetting the SMC by pressing “shift+control+option+power button”, but nothing happened. I have talked to an Apple store, they said the LCD screen may be damaged, but there are no signs of physical damage.

Can anyone please tell me what could be the problem? If anyone has faced similar problem, what did you do?

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Reset the PRAM

How to Reset NVRAM on 2017 MacBook Pro models

  1. Shut down your Mac.
  2. Turn on your Mac.
  3. Press and hold the Command+Option+P+R keys immediately after you turn on the Mac.
  4. Hold the keys down for at least 20 seconds to ensure that your Mac completes the process correctly.
  5. Release the keys.

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But how will I know its working. The screen is still blank.

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When resetting the NVRAM the machine should give the start up tone. Let it tone three times.

Hook up an external monitor to help isolate the problem.

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