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Ice maker not working

We have a Samsung model RF263BEAESR. Our ice maker only works when you use the reset button to get the ice to drop. I've had the icemaker replaced and am still not getting ice automatically. The technician keeps telling me we do not have enough water pressure to fill the ice maker reservoir. We've tested it and have 60 psi from the water line to the refrigerator. The repairman also told me that the way this ice maker works is the water is released via a set time to fill, not how much water is put into the ice maker reservoir (bad design). So, my question is, if your ice maker is working, how many seconds does the water run to fill the ice reservoir? Ours only runs approximately 3.1 seconds, which even at 60psi I don't think is long enough to fill. Any advise is welcome. Thanks.


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Cause 1

Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Cause 2

Water Filter

A clogged water filter can restrict the flow of water to the dispenser and prevent the ice maker from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.



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So first of all there are updates for the ice maker, auger, and drain. They also have a kit for y clips to go on the cooling loop. Furthermore the ice room needs to be sealed with a good silicon. If you have a layer of ice under the bucket the fill line needs to be adjusted. Samsung can walk you through adjusting fill times for larger cubes but if your ice maker is frosted up you need to do all the updates, I wouldn't worry about fill time unless your cubes are too small or the tray is overflowing. Good luck.

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